Nov 2

Written by: terralec_admin
02/11/2020 10:46  RssIcon

Inline with the latest Government Guidance, from Thursday the 5th November we will not be operating our trade counter. However customers can still order online or by phone and have access to a wide range of delivery services including Click & Collect.   If using Click and Collect (collection from our store in Rochford), please call us on 01702 547571 when you arrive for your shipment to brought to your car, or use the Goods In Bell.  This will reduce the number of people in building and will avoid unnecessary contact.  

As we are now entering the festive period we want our customers to shop with confidence and are therefore extending our returns period.  Goods bought from the 1st November 2020 can be returned up to the 31st January 2021.  

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Business as Usual; Please Be Advised All Online & Telephone Services are Operating as Normal and We are Dispatching Parcels Daily.  Inline with Government Guidelines From Thursday 5th Nov the Trade Counter Won't be Available But  Our Click & Collect Services Remain (Please use Goods In or Call When Collecting). 

We Have Also Extended Our Returns Period.  Orders Placed From 1st Nov 2020 Can Be Returned Up to 31st Jan 2021.